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Enable modern authentication for Microsoft Office 2013 on Windows devices

Starting October 2022, you won’t be able to connect to mailboxes in Outlook 2013 on Windows devices using Basic authentication. Basic authentication is an outdated industry standard that’ll soon be deprecated. Its use makes it easier for attackers to capture user credentials, which increases the risk of those stolen credentials being used against other endpoints or services.

Note: If you're an Outlook for Mac user, then you don't need to do anything. Outlook for Mac supports modern authentication already.

What do I need to do?

Since you can no longer use Basic authentication for Outlook 2013, you can do one of the following instead:

  • Enable modern authentication for Office 2013: Modern authentication, or OAuth2.0, is more secure and supports multi-factor authentication, or MFA, with modern methods like one-time text messages and authenticator apps. Configure specific registry keys to enable modern authentication for Office 2013.
    Note: Our GoDaddy Guides can't walk you through making registry changes. See our Statement of Support.
  • Upgrade to Business Professional: It comes with the latest version of Office software, so it'll come with modern authentication enabled by default. Compare email plans.
  • Use Outlook on the web: Access won't be affected. Sign in to Outlook on the web.

More info