VPS & Server Khusus (Pusat Kontrol Hosting) Bantuan

Why am I locked out of my account?

As a security enhancement, we temporarily lock your account after failed login attempts.

The length of time you're locked out increases after each unsuccessful attempt. This essentially nullifies the possibility of a brute-force attack because the time between attempts becomes incredibly onerous after a trivial number of guesses (trivial by a machine's standard, that is).

If you're a legitimate user and cannot remember your password after a few tries, we recommend resetting your password. It won't unlock your account, but you will be able to access your account with certainty after the timer releases your account.

If you try to log in and find your account has a really substantial timer, you can contact customer support.


Apakah Artikel Ini Berguna?
Terima kasih atas masukan Anda. Untuk berbicara dengan perwakilan layanan pelanggan, hubungi nomor ponsel dukungan atau gunakan opsi chatting di atas.
Senang bisa membantu! Ada hal lain yang dapat kami lakukan untuk Anda?
Maaf tentang hal tersebut. Sampaikan apa yang membuat Anda bingung atau mengapa solusi tersebut tidak mengatasi masalah Anda.